Welcome to FitPro. By accessing or using the FitPro app, you agree to these Terms of Service.
FitPro is intended for users who are at least 18 years old.
Users are responsible for maintaining the confidentiality of their account information and for all activity under their account.
FitPro provides fitness and nutrition information for educational purposes only and does not provide medical advice. Always consult a qualified healthcare professional before starting any new exercise or nutrition program, especially if you have a pre-existing condition.
FitPro uses artificial intelligence services from Anthropic PBC to generate workout plans, meal plans, macro estimates, and AI Coach responses. AI-generated content may be inaccurate, incomplete, outdated, or inappropriate for your specific situation, medical condition, fitness level, or goals. FitPro makes no warranties, express or implied, regarding the accuracy, completeness, safety, or suitability of any AI-generated content.
You acknowledge and agree:
Individual fitness and nutrition results vary. FitPro does not guarantee weight loss, muscle gain, or any specific outcome.
Users agree not to:
Users may upload profile photos voluntarily. By uploading content, users grant FitPro permission to display and store that content within the platform.
By using FitPro's messaging or any content-upload feature, you also agree to Apple's Licensed Application End User License Agreement, which includes a zero-tolerance policy for objectionable content. Content that violates these terms may be removed without notice; offending users may be banned.
FitPro is free to download. In the iOS app it includes a free tier — walk/run activity tracking, challenges, water logging, Apple Watch sync, and a one-time allowance of 2 photo food scans and 2 AI Coach messages. On the web, using FitPro requires a Premium subscription or a connection to a Coach. FitPro Premium removes the free-tier allowance and includes the full AI Coach, AI food scanning, AI-built adaptive workout and meal plans, and advanced insights, subject to the fair-use limits below. On iOS, Premium is sold only through Apple In-App Purchase — Monthly ($12.99/month) or Annual ($99/year). Where an introductory free trial (currently 7 days) is offered and you are eligible, Apple shows it before you confirm and nothing is charged until the trial ends; otherwise payment is charged to your Apple ID at confirmation of purchase.
Subscriptions purchased inside the iOS app are sold as auto-renewing in-app purchases (FitPro Monthly, $12.99 per month, 1-month term; FitPro Annual, $99 per year, 1-year term; the App Store shows the price in your local currency before you confirm) and are billed to your Apple ID at confirmation of purchase — or, when an introductory free trial is offered and granted, when the trial ends unless cancelled at least 24 hours beforehand. They renew automatically for the same term unless cancelled at least 24 hours before the end of the current period. You can manage or cancel them in Settings > Apple ID > Subscriptions. Apple processes these payments and handles refunds for them.
Subscriptions purchased on our website are billed by Stripe on a recurring basis until cancelled, on the terms disclosed to you at the point of purchase, and can be cancelled from Settings → Manage subscription (Stripe billing portal). Cancellation takes effect at the end of the current billing period.
Your access is tied to your FitPro account, so your Premium subscription works wherever you sign in. FitPro is also available on the web (getfitpro.app), where Premium is billed via Stripe. See the Refund Policy for refund terms.
Deleting your account does not cancel an Apple subscription. If your subscription is billed by Apple, you must cancel it yourself in Settings > Apple ID > Subscriptions before you delete your FitPro account. Apple gives FitPro no way to cancel a subscription on your behalf, and deleting your account also erases the Apple transaction record we hold, so we can no longer see that you are still being charged. Apple will keep billing you until you cancel with Apple. A subscription billed by Stripe is cancelled immediately when you delete your account.
FitPro is a metered service. A standard subscription includes: up to 30 AI Coach messages per day and 600 per calendar month; up to 30 photo macro estimates per day; up to 10 AI workout-plan generations per day (a full week's plan uses two); and one grocery plan and one weekly insight per day. During an introductory free trial, AI Coach messages and photo estimates are limited to 10 per day each. There is also an overall ceiling of 120 AI requests per account per day. Reaching a limit pauses that feature until it resets; all other features keep working. These limits exist to keep the service affordable and may change on notice.
FitPro offers an optional coaching platform: a fitness professional (a “Coach”) may subscribe to a coach plan and invite people they already work with (“Clients”) to connect their FitPro accounts to the Coach. This section applies only to Coaches and to Clients connected to a Coach; it adds to, and does not replace, the rest of these Terms.
FitPro is a software platform Coaches use to manage clients they already have. FitPro does not supply, match, refer, or advertise coaches to clients or clients to coaches, does not employ Coaches, and is not a party to any coaching relationship. The coaching relationship — including its terms, quality, scope, and all fees a Client pays their Coach — is solely between the Coach and the Client. Coaching fees are handled entirely outside FitPro; FitPro never bills Clients for coaching and never processes coaching payments.
Coaches attest to FitPro that they hold a current, recognized fitness certification and active professional liability insurance with at least $1,000,000 USD of coverage per occurrence. FitPro does not verify that attestation. FitPro does not review, collect, or check any Coach’s certification, license, insurance certificate, or other documents, and does not contact any certifying body, licensing authority, or insurer about a Coach. Enabling a Coach’s account is not vetting, and is not an endorsement, recommendation, or guarantee of any Coach or of their services. Clients are responsible for their own decision to work with any Coach.
Coach plans are sold on our website and billed by Stripe monthly. Each plan covers the Coach’s own account plus a stated number of client seats. Coach plans include an introductory free trial as shown at checkout; after the trial, the subscription renews automatically at the price shown until canceled. Coaches can cancel anytime via the billing portal; cancellation stops future charges and access continues to the end of the paid period. If a coach subscription lapses or is terminated, the Coach’s workspace access ends; Client accounts remain, and Clients are notified as described below.
A Client connects to a Coach only by redeeming that Coach’s invite code and giving explicit, recorded consent. Once connected, the Coach can see the Client’s logged meals, workouts, weight, body measurements, water, mood and progress entries, the goals and profile basics the Client sets, and the messages the Client sends the Coach in FitPro. The Coach can never see the Client’s payment details, subscription information, or anything read from Apple Health. FitPro records each time a Coach opens a Client’s detail view in an access log the Client can read in the app, which the Coach cannot edit or erase. A Client may disconnect from their Coach at any time in the app; disconnecting immediately ends the Coach’s access to the Client’s data.
Coaches may enable or disable FitPro’s AI features (such as the AI coach chat, AI meal plans, and the app’s workout builder) for each of their Clients. The app shows each Client which features on their account are AI-generated and which come from their Coach personally. AI-generated content is governed by the AI-Generated Content section of these Terms and FitPro’s health disclaimers, whether it was requested by the Client or drafted by their Coach using FitPro’s tools.
Content, programs, and guidance a Coach personally provides — including programs the Coach builds or assigns and messages the Coach sends — are the Coach’s own responsibility, not FitPro’s. Coaches agree to a separate Coach Agreement, including indemnification of FitPro, before operating a coach account. Neither FitPro nor any Coach provides medical advice, diagnosis, or treatment through FitPro.
Either side may end the connection at any time: Clients from the app’s Coach tab, Coaches from their Workspace. When a connection ends for any reason (including a lapsed coach subscription), active program assignments end, the Client keeps their account and their full history — everything they logged remains theirs — and the Client is notified in the app with their options, including continuing self-guided with a free trial or connecting a different coach.
To the fullest extent permitted by law, FitPro shall not be liable for indirect, incidental, special, or consequential damages arising from use of the app.
FitPro may suspend or terminate accounts that violate these terms.
These Terms shall be governed by the laws of the State of Ohio, without regard to its conflict of laws principles.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of FitPro, or the AI Coach feature shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Cincinnati, Ohio, or another mutually agreed location, and shall be conducted in English. The arbitrator's decision shall be final and binding.
YOU AND FITPRO APP LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.
Exceptions. Either party may bring an individual action in small claims court. Either party may seek injunctive relief in court for claims related to intellectual property infringement.
Opt-Out Right. You may opt out of this arbitration agreement by emailing support@getfitpro.app within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and including your full name and email address.
FitPro may update these Terms at any time. Continued use of the app constitutes acceptance of updated terms.
General questions: support@getfitpro.app
Privacy requests: privacy@getfitpro.app
Last updated: September 1, 2026